Your vendor of choice for public and general reference libraries
James Bennett has been supplying libraries since 1964. In December 2009 we were acquired by Baker and Taylor, the world’s largest distributor of print, digital and entertainment products. As part of the Baker and Taylor Group, we offer premier services and deliveries, unmatched global resources and cutting-edge technologies backed with local knowledge and excellent customer service. James Bennett specialises in all aspects of acquisitions and collection development, supplier-aided selection, and shelf-ready services. We supply a wide range of products from books to multimedia to digital products to public, academic and specialist libraries throughout Australasia.
Our Products & Services
James Bennett has proven technical, management, physical & financial resources to supply most products and services required by libraries. We utilise our experience in library supply to source required print and non-print materials from publishers & distributors offering the best all-round service. We have access to thousands of publishers worldwide & preferential service from all major publishers and provide fast, accurate supply, with free Fast Track Service for major releases
Collection Development
James Bennett customers use James Bennett Online (JBO v5) for all their collection development needs. We have also introduced JBS Profiling—a powerful new system to meet the profiling and selection requirements of our library customers. We provide everything from New Title Announcements to account management and sales representative visits, selection lists and profiled orders to shelf ready processing. Whether you require an Opening Day Collections or a fully outsourced purchasing model, James Bennett is your vendor of choice for print, digital and multimedia products. At all times, our experienced staff and sophisticated selection systems are here to give your library what you need to meet - and exceed - the requirements of your patrons.
Supply Chain Management
With the experience James Bennett has in supplying products to libraries—and the enhancements to our workflows with our recent acquisition—we have the world’s best practice supply chain in place. We provide a maximum fulfillment and on-time service. We work with our customers on everything from profiled standing orders to non-commercial and difficult to source materials. We have a Rush Ordering System and we provide an online ordering solution—a workflow from request to receipt—with EDI capabilities. In addition to print, we handle e-resources— digital reference and ebooks. We provide openURL to check library catalogue holdings. James Bennett continuously reviews sourcing policies to ensure a global service for the first available edition or the recommended release.
Technical Services
James Bennett has proven integrated electronic workflows designed for specific LMSs. Electronic Data Interchange (EDI) orders can be facilitated and Brief MARC Records are available at the time of order. End-Processing is performed to strict specifications, we provide quality customer specific catalogue records at time of delivery and there is the option for OCLC WorldCat MARC records.
Innovation
James Bennett is a well established company and we provide innovative solutions to our library customers, particularly with technology and technical workflows. For us, innovation does not come at the expense of quality.
Cataloguing & Processing
Our extensive capacity in Shelf-Ready is supported by our experienced and professional cataloguers and processors. We source commercial materials that are of a high standard. We also offer flexibility to reduce actions and materials for a more suitable price. We welcome feedback and interaction with customers, particularly when trialling our services for the first time.
Continuous Improvement
James Bennett is committed to continuously improving our services to our customers. We are actively involved with your workflows so we can develop a better understanding of solution-based outcomes. We are a leader in incorporating library technologies and continue to innovate to provide a world-class service and best practice within the supply chain.
We have extensive experience and demonstrated success in accurately meeting the shelf-ready requirements of our library customers. We have a comprehensive quality management system in place that ensures the needs of our customers are clearly documented and are actioned promptly and accurately. We are able to supply a very wide range of content and we aim to provide you with the service you require.
Contact us today to see how James Bennett can assist with your acquisition workflows.
